Terms and Conditions

 By accessing and using the website you confirm your acceptance of these terms and conditions, which may be changed without notice.  Tipplesworth Limited accepts no liability arising from errors contained in, or any omissions from, this website.

This website is intended to be used and accessed only by individuals of legal drinking age in their country of residence or in the country from which you are accessing the website.  In the UK the legal drinking age is 18.

 

Sales

Customers must be over 18 to purchase and accept these alcoholic products. It is an offence to purchase or attempt to purchase alcohol if you are under the age of 18 (Section 149, Licensing Act 2003).  It is also illegal to buy alcohol for any person under the age of 18.

Prices shown on the site for any products/services offered are subject to change without notice. Any price changes will be notified and confirmed to you before dispatch to give you the opportunity to cancel your order.

 

Payment

All of your transactions are protected by SSL encryption software at checkout.

A series of checks are made on the credit card to ensure that the card details given match the billing address. If our system detects any mismatch of credit card information, your order may be immediately cancelled at our discretion. We may also request further information from you including providing evidence of card ownership, or we may contact your bank & the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of both parties. 

We have 3D Secure systems enabled on our site, so you may be asked for additional information when checking out.

We do not collect or store any financial information entered into our website. Neither do we intend to store any financial data in the future. All credit card information is solely used by our merchant partners to process the transaction, after which time it is removed completely.

 

Dispatch and Delivery

We endeavour to dispatch all items within 24 hours.  UK delivery is usually made via next day service (excluding weekends and bank holidays) requiring a signature.

Overseas consignments are not available through Tipplesworth Limited at this time.

Goods must be paid for in full prior to despatch.

All products offered are subject to availability and we cannot guarantee availability of the products listed.

On receipt of your goods please check the items carefully and notify us immediately of any items that are incorrect or incomplete.

In the event of receiving damaged goods, you must notify us immediately and we may ask you to confirm this in writing.  Do not return the goods unless instructed by us and retain the goods and packaging until the carrier has had an opportunity to review them.

We cannot accept any liability for delayed or non-delivery of goods due to misinformation or an incorrectly supplied delivery address or a mistake by the carrier.

If a parcel is returned to us due to an incomplete or incorrect delivery address supplied by you, the customer, we reserve the right to charge the appropriate carriage fee to re-send.

If you do not wish the goods to be re-sent we will, at our discretion, refund the value of the goods, but we are unable to refund the original carriage fee.

We accept no liability for goods required for a specified date, which fail to arrive due to circumstances beyond our reasonable control. We will always do our best to achieve your deadline but please order in sufficient time for time-critical items.

Local taxes and excise duties are the responsibility of the customer.

We cannot be held responsible for any orders which are seized, impounded or have additional duty charged on them by Customs.

 

Returns:

Unwanted goods that have been correctly supplied will only be accepted for return at our discretion within 7 working days from the date of your order being delivered.  You must contact us for authorisation before returning any items. It will be your responsibility to ensure the goods are returned unopened and in a re-saleable condition via a tracked mail service that delivers glassware/alcohol (i.e. Parcelforce or FedEx). Alternatively, Tipplesworth can arrange for a collection and will minus the delivery fee from your return.  We regret we are unable to refund any carriage costs.

In the event of receiving damaged goods, you must notify us immediately and we may ask you to confirm this in writing.  Do not return the goods unless instructed by us and retain the goods and packaging until the carrier has had an opportunity to review them.

 

Cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Copyright and Intellectual Property Notice:

We are the sole owners and authorised users of all trademarks, service marks, design marks, patents, copyrights, database rights, image rights for photographs contained on this website.

This website and its content is copyright of Tipplesworth Limited © Tipplesworth 2015. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

Tipplesworth Limited is registered in the UK.  Company Registration No.: 8308220

Registered Offices :

160-170 Stewarts Road
Studio 1
London SW8 4UB

Tel:  +44(0)20 7175 0113
Email:  enquiries@tipplesworth.com

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