FAQs

What are your Christmas 2018 operating hours?

The last day for orders with deliveries before Christmas is 19th December before 10am
 anything after this cut off can not have guaranteed delivery.

We will be closed between 24th December until 27th December but will pick up all orders placed in this time as soon as we are back and process ASAP.

If you have any queries during this time please email enquiries@tipplesworth.com stating your order number in the subject and we will get back to you ASAP.

 


Are your mixers suitable for vegetarian/vegan?

Yes


Are your mixers suitable for coeliacs & lactose intolerants?

Yes


Are your mixers alcoholic?

No, our mixers are designed so that they can be enjoyed as a delicious non-alcoholic cocktail when not mixed with alcohol. If you want to try an Espresso Maritni with whiskey, you go for it, try something new!


Can I drink your mixers if I’m pregnant or driving?

Yes, all of our mixers are non-alcoholic. Please note: The Espresso Martini Mixer is not suitable for pregnant mothers or breast-feeding women due to its high caffeine content.


How long can I keep your mixers for?

Our mixers when unopened, are best stored in a cool dry place up until their use by date. Once opened please store in the fridge for up to 7 days.

We do not use any preservatives or artificial flavours in our mixers, so it is normal for a little sediment to form at the bottom of the bottle, just give it a good shake before use.


Where are Tipplesworth Mixers made?

All of our mixers are made in the UK


How many cocktails can I make from your products?

Espresso Martini Mixer – 10 cocktails

Garden Collins Mixer – 5 cocktails

Festive Punch – 5 cocktails

Mince Pie Martini Syrup – 25 cocktails


I bought a case but don’t know how to open it?

All of our cases are sold unlocked, pop your thumbs on both of the key holes and push out (bottom lock towards the floor and top lock towards the ceiling), the latches should pop open similar to a briefcase.


Do you offer international delivery?

No, unfortunately we don’t just yet, but you can order our products from our lovely friends at Harvey Nichols who ship to most places countries. Simply change the flag on the top left corner of the webpage to your country and it should provide available delivery options when ordering.


Where can I buy your products?

Our products are available to purchase in store at Bentalls, The Conran Shop, Fortnum & Masons, Harvey Nichols, Lakeland, Selfridges and White Stuff. You can purchase our products online through our web shop and also at Master of Malt, Speciality Drinks, Love Tiki, Gifts International and 31Dover.


I need to return something, what do I do?

If you purchased something from our web shop please check out our returns policy, here. If you purchased our product from one of our lovely retailers, please refer directly to their returns policy.


Are your products recyclable?

Yes, our bottles can be recycled in your weekly recycling collection or at recycling points in your local area.


Do you do private events?

We are able to cater for large events, with a minimum spend of £1000 ex. VAT, please contact vanessa@tipplesworth.com with your requirements and let’s see how we can work together!


Do you offer corporate gifting options?

Yes, please email vanessa@tipplesworth.com with your requirements and let’s see how we can work together!


I want to work for Team Tipplesworth, how do I find out more?

We’re always on the lookout for fun and talented people so please feel free to pop your CV across and tell us your favourite cocktail to vanessa@tipplesworth.com We also post our most up to date vacancies here




Couldn’t find what you were looking for? Please drop us a line on our contact us page.

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